Brand recall studies for D2C brands

Measure how many more people remember your brand after your ads.

Who it is for: Brands investing in video, creators or reach.

Brand recall studies

  • Brand lift pollsWe ask ad recall, awareness and consideration questions to the exposed and control groups.
  • Platform studiesRun with Meta, Google or YouTube.
  • ReadoutLift points, extra people reached and cost per person.
  • Next stepsWhich creatives and audiences to keep.

Brand recall studies: the formats we run

Each one used where it earns.

Brand lift polls

We ask ad recall, awareness and consideration questions to the exposed and control groups.

Platform studies

Run with Meta, Google or YouTube.

Readout

Lift points, extra people reached and cost per person.

Next steps

Which creatives and audiences to keep.

How we set up brand recall studies

Step by step, in the order we do it.

  1. 1
    The question first

    We agree what you want to learn: ad recall, awareness or consideration, and which campaign to measure.

  2. 2
    Platform brand lift

    We use Meta Brand Lift or Google and YouTube Brand Lift where your account is eligible. Both poll people who saw the ads and a group who did not.

  3. 3
    A survey when platforms cannot

    If platform studies are not available, we run a short panel survey before and after the campaign.

  4. 4
    Linked to search and sales

    We compare branded search, direct traffic and sales before and after, so the result connects to the business.

  5. 5
    A clear recommendation

    The read-out says whether brand spend is earning its keep and what to change.

What you get each month

  • A study plan with questions and method
  • A written read-out with lift figures
  • Branded search and direct traffic tracked alongside
  • A recommendation on brand budget

What we need from you

  • Admin access to Meta or Google Ads
  • Campaign plans and dates
  • Approval of survey questions
  • Access to Google Search Console and GA4

Facts we plan brand recall studies around

Checked in October 2026, with the source for each.

Brand Lift on both platforms

Meta and Google both run Brand Lift studies that poll exposed and unexposed groups on ad recall and awareness.

Source: Meta and Google help centres

Search shows the effect

Branded search and direct traffic in Search Console and GA4 show whether awareness turns into visits.

Source: Our method

What we do every week

Run by a senior marketer with five accounts at most.

  • Study design and questions
  • Set up with the platform
  • Lift read by creative and audience
  • Budget advice

Where brands lose money with brand recall studies

Judging video on sales only

Awareness work shows up later.

No control group

Without one, there is no lift to measure.

One-off studies

Recall needs tracking over time.

What you will see in every weekly report

You see ROAS and contribution margin side by side, every week.

In every weekly report

  • Ad recall lift
  • Awareness lift
  • Cost per extra person
  • What changed, what is next, and what didn't work

Custom reports, built for how you make money

  • Margin by product and size
  • ROAS by city and dark store
  • Repeat orders by cohort
  • RTO by pin code and payment method
  • Marketplace vs website profit

Weekly

Report and call

ROAS and margin by channel, what changed, what is next.

Monthly

Report and call

It compares results against your targets and sets next month's roadmap.

Quarterly

Projections and plan

Realistic numbers from your own data, checked against what actually happened.

The first 90 days

How brand recall studies usually starts, from the free audit to the first quarterly plan.

  1. Week 1

    Tracking audit

  2. Weeks 2 to 4

    Setup built and tested

  3. Month 2

    Attribution view live

  4. Month 3

    First lift study read

How we run your account

The same operating rhythm on every account, from the first week.

A senior marketer

Owns your account and your targets, with five ad accounts at most.

Weekly report and call

ROAS next to contribution margin, what changed and what happens next.

Live dashboard

Every channel in one view, so you never wait for the weekly call.

Monthly review

Results against the targets agreed in writing, and next month's plan.

Quarterly plan

Projections built from your own numbers, checked against what happened.

Slack or WhatsApp

Day-to-day questions answered by the person who runs your account.

Agency vs in-house vs Mobile First, for Brand recall studies

Agency vs in-house vs Mobile First, for Brand recall studies
Typical agencyIn-house teamYour growth teamMobile First
SetupPixel installed and leftWhoever built the store
Pixel, Conversions API and GA4, built and tested
Checked againstThe ad dashboardNothing
Your store's actual orders
Marketplace salesNot trackedA monthly spreadsheet
In one view with your website
Proving ads workAttributed ROASGut feel
Conversion lift and brand recall studies

Brand recall studies: questions brands ask

What is a brand lift study?

Two groups, one that saw your ads and one that did not, are asked the same questions, such as whether they remember your brand. The difference is the lift your ads created.

When should we run one?

Before scaling video or creator spend, or when sales are flat but you believe awareness is growing.

How is it different from a conversion lift study?

Brand lift measures memory and perception. Conversion lift measures purchases. Many brands run both.

How do we read the results?

Look at lift points, the number of extra people who remember you, and the cost per extra person. Our free brand awareness calculator shows the same maths, so you can compare studies and creatives on cost per extra person.

Which platforms run brand lift studies?

Meta and Google both run brand lift studies that set up the groups and the survey for you.

What questions are asked?

People are asked about ad recall, awareness and consideration, in both the group that saw your ads and the group that did not.

How long does a study take?

Most run for at least two weeks, depending on reach and spend.

Is brand spend worth it for a D2C brand?

Sometimes. We test it with a recall study, watch branded search and direct sales, and keep it only if it pays.

Can you estimate the result first?

Yes. Our free brand awareness calculator shows how lift and cost per extra person are worked out.

What makes a video memorable?

Showing the brand in the first three seconds and keeping to one clear message usually lifts recall most.

60 seconds

Are we a great fit?

Five questions, no email needed. You get an honest answer on screen.

Brand recall studies for D2C brands: The question first; Platform brand lift; A survey when platforms cannot; Linked to search and sales; A clear recommendation
Brand recall studies for D2C brands, at a glance

Talk to us about brand recall studies

Tell us about your brand. We read your accounts before the call, so it is about your numbers.

  • Free growth audit, yours to keep
  • ROAS and profit read for every channel
  • WhatsApp reply within one working day

Next: five quick questions, then pick a 30-minute slot.

Before you go: are any of your campaigns losing money?

Our free growth audit shows which campaigns lose money after returns and discounts. A senior marketer reads your accounts within 48 hours, and the audit is yours to keep.